77k77 Privacy Policy
Your personal information is completely safe with us. This policy contains full details of how 77k77 collects, uses, and keeps your information secure.
Introduction and Scope
77k77 ("we", "our", or "platform") operates an online entertainment and betting service for users in Bangladesh. This privacy policy ("policy") explains what personal information is collected when you use the 77k77 website (77k77.cam), how that information is processed, how long it is stored, and what your rights are.
By registering on our platform or using our services, you agree to the terms of this privacy policy. If you do not agree with any part of this policy, please do not use 77k77's services.
What Information We Collect
77k77 collects only the information necessary to provide our services. The types of information collected are described in detail below.
1.1 Identity Information
Information you provide at the time of registration includes:
- Full name
- Date of birth (for age verification)
- Email address
- Username and password (encrypted)
- National ID or passport number (for identity verification)
1.2 Financial Transaction Information
Information collected to manage deposits and withdrawals:
- bKash, Nagad, Rocket, or Upay mobile number
- Transaction amount and date
- Transaction reference number
- Account balance and bonus history
1.3 Technical Information
What is automatically collected when you use the platform:
- IP address and geographic location
- Browser type and version
- Device type and operating system
- Cookie and session data
- Website access time and logs
1.4 Gaming Activity Information
Information stored to ensure responsible gaming:
- Betting history and results
- Favourite games and categories
- Session duration
- Self-exclusion or limit-setting requests
Purpose of Data Use
77k77 uses collected information only for the purposes described below and for no other purpose.
- Account Management: To handle registration, verify logins, and ensure account security.
- Financial Transaction Processing: To complete deposits and withdrawals via bKash, Nagad, Rocket, and Upay.
- Identity Verification (KYC): To prevent fraud and maintain a safe environment.
- Customer Support: To provide assistance via live chat or email.
- Responsible Gaming: To monitor gaming behaviour and identify early warning signs of problems.
- Bonuses and Promotions: To ensure eligible users receive the right offers.
- Platform Improvement: To analyse user experience and improve service quality.
- Legal Obligations: To retain information in fulfilment of applicable legal responsibilities.
Data Sharing and Disclosure
77k77 never sells or rents your personal information to third parties. However, information may be shared in the limited circumstances described below.
Payment Service Providers
Necessary information is shared with payment gateways such as bKash, Nagad, Rocket, and Upay to complete transactions. These partners follow their own privacy policies.
Game Content Providers
Limited information required for game operation (such as session tokens) may be shared with game providers such as Pragmatic Play, JILI, PG Soft, and Spribe.
Legal Authorities
Information may be disclosed in compliance with applicable law in response to a court order, legal process, or a legitimate request from an authority.
Fraud Prevention
Limited information may be shared for necessary data analysis with specialist service providers in the areas of cybersecurity, fraud detection, or anti-money laundering.
Business Changes
In the event of a business merger, acquisition, or asset transfer, user information may be transferred. You will be notified in advance in such cases.
With Your Consent
For any purpose other than those listed above, your explicit prior consent will be obtained before sharing your information.
Cookies and Tracking Technologies
77k77 uses cookies and similar technologies to provide an improved user experience.
- Essential Cookies: These are necessary to keep login sessions active and to operate core site functions. They cannot be disabled.
- Performance Cookies: Used to monitor page load times, error reports, and site performance.
- Preference Cookies: Used to remember language, theme, and other personalised settings.
- Analytics Cookies: Used to understand which pages are visited most and how users interact with the platform.
You can control or delete cookies from your browser settings. However, disabling essential cookies may cause some platform features to stop working.
Data Security Measures
77k77 takes the security of your information with the highest priority. We use industry-standard security technologies.
SSL Encryption
All data transfers are protected by 256-bit SSL encryption, making it practically impossible to intercept information.
Encrypted Storage
Sensitive information stored in the database is kept in encrypted form — passwords are never stored in plain readable text.
Access Control
Only authorised staff can access user information, and only on a need-to-know basis.
Continuous Monitoring
Automated surveillance systems operate 24 hours a day to detect unusual activity on the system.
Data Retention Period
77k77 retains your information only for as long as necessary. The general retention policy is as follows:
| Type of Information | Retention Period |
|---|---|
| Account and Identity Information | For as long as the account is active and 5 years after closure |
| Financial Transaction Records | Minimum 7 years (legal obligation) |
| Gaming Logs and History | 3 years |
| Customer Support Conversations | 2 years |
| Technical Log Files | 90 days |
At the end of the retention period, information is securely deleted or anonymised so that you can no longer be identified.
Your Rights
As a user of the 77k77 platform, you have the following rights over your own information.
Right of Access
You may request from 77k77 at any time what information is held about you and how it is being used. We will respond within 30 days of receiving such a request.
Right to Rectification
If any of your information is incorrect or incomplete, you may request that it be corrected. We will make the correction as soon as possible.
Right to Erasure
In certain circumstances you may request that your information be deleted. However, some information may need to be retained due to legal obligations.
Right to Object to Processing
You may object at any time to marketing communications or profiling. This can be done through account settings or via support.
To exercise any of the above rights, contact us at [email protected] or use the 24/7 live chat.
Children and Minors
77k77 is for persons aged 21 or over only. We do not knowingly collect information from anyone under the age of 21.
Age is verified at the time of registration. If for any reason information belonging to a minor comes to us, it will be deleted immediately and the account will be closed.
If you believe a minor has registered on our platform, please notify us at [email protected].
Third-Party Links and Services
The 77k77 platform may have connections to payment gateways or game providers. These third-party services follow their own privacy policies and 77k77 is not responsible for them.
You are advised to read the privacy policy of any third-party service before using it.
Changes to the Policy
77k77 reserves the right to change or update this privacy policy as needed. If any significant changes are made:
- A clear notice will be posted on the website.
- Registered users may be notified by email.
- The "Last updated" date at the top of the page will change.
Continued use of the platform after any changes will be taken as your agreement to the new policy. Please review this page regularly.
Contact and Complaints
If you have any questions, concerns, or complaints about this privacy policy, or if you wish to exercise your data rights, please contact us. We are always ready to assist in Bengali.
Email: [email protected]
Live Chat: 24/7 Bangla support available
Response Time: Emails are usually replied to within 2 business days
What to include in your request
To process your request quickly, send an email with the following information:
- Registered email address or username
- Type of request (Access / Correction / Deletion)
- Detailed description